Tripl Support

Something not working, or a question we haven't answered here? Write to support@1801labs.com. Please include your iPhone model and iOS version, and your Apple Watch model if the question is about the Watch.

How do I enter a score?

In a match, choose how you score: the visit total (in X01), the Board, where you tap each dart, or Voice. You can switch between them in the middle of a leg.

I entered the wrong score. How do I fix it?

Tap Undo last visit. The visit is voided and you can enter it again. If Tripl rejects a total, it's one that three darts can't score.

Which rules does Tripl support?

X01 from 101 to 1001, in legs and sets, with double in and double, master or single out. Cricket, standard or cut-throat. Killer with 3 or 5 lives. Busts follow the rules, and the checkout route is shown when a finish is possible.

How does voice scoring work?

Choose Voice in a match and call your darts, like "treble twenty, twenty, five". Voice understands darts calls in all of Tripl's languages: English, Turkish, German ("Triple zwanzig, Doppel sechzehn"), Spanish ("triple veinte, doble dieciséis"), Italian ("triplo venti, doppio sedici") and Dutch ("triple twintig, dubbel zestien"). You can also say "next" or "undo" in your language.

On iPhones with Apple Intelligence, Tripl also understands free descriptions, like "right in the middle", using Apple's on-device language model. Without Apple Intelligence, Tripl tells you why and asks for darts terms instead.

Speech is recognised on your iPhone. Nothing is recorded or sent, and there is no server. If voice doesn't respond, check that Tripl has microphone and speech recognition access in iOS Settings → Privacy & Security.

How do I invite people to my group?

Open the group and tap Invite. Send the link, or let people scan the QR code. Anyone with the link can join while the link is on; you can turn it off at any time. Groups need iCloud: if you aren't signed in, Tripl asks you to sign in from Settings first. Joining a group is free.

Who scores, and how does everyone else see it?

One person holds the pen and scores; everyone else in the match watches live. To score from your phone instead, tap Take the pen. Phones at the same board get each visit over the local network, so allow local network access when Tripl asks. Group members elsewhere get the score through iCloud.

How do nights work?

Create a night in a group with New night, choose round robin, knockout or Killer, and Tripl keeps the table. The board fee is a tick box per player; money never goes through the app. Opening a night needs Tripl Pro or a Night Pass, and only the organiser needs it.

What is a Night Pass?

A one-time purchase that opens one night for the whole group, for organisers without a subscription. It is used up when you open a night with it.

How do I use Tripl on Apple Watch?

Install Tripl on your Apple Watch from the Watch app on your iPhone. During a match, the Watch shows the remaining score and the checkout route; turn the Digital Crown to the visit total and tap to submit. Watch scoring is part of Tripl Pro.

Does Tripl sync between my devices? What about a new iPhone?

If iCloud is on, your profile, matches and training are kept in your own iCloud, so they come back when you sign in on a new iPhone and install Tripl. Without iCloud, Tripl works on that iPhone only, and groups aren't available.

How do I leave a group or delete my data?

Open the group and tap Leave group; if you created it, Delete group deletes it for everyone. To delete everything, go to iOS Settings → your name → iCloud → Manage Account Storage → Tripl and delete its data, then delete the app.

How do I restore my purchase?

Open your Profile and tap Restore purchases. Use the same Apple Account you bought Tripl Pro with.

How do I cancel Tripl Pro?

In iOS Settings → your name → Subscriptions → Tripl. If you cancel during the yearly free trial at least 24 hours before it ends, you aren't charged. When Pro ends, your matches, groups and stats stay.

Privacy

Tripl has no account and no servers. Read the privacy policy and the terms of use.